Fearless
Fearless is a digital services firm building software that empowers government agencies to serve the public more effectively. Their teams help mission-driven organizations modernize outdated systems and improve transparency.
As a senior content designer, I played a key role in translating complex regulatory information into clear, actionable experiences for U.S. citizens across 4 contracts from Apr 2024 to Aug 2025.
New Jersey Office of Innovation (NJ OOI)
Within this initiative, I focused on NJ Motor Vehicle Commission permits and licenses, critical for logistics, trucking, and transportation sectors.
​
In doing so, I assisted in streamlining small business set up by 30% for 200k+ users and reduced user form errors by 20% through clearer instructions
The Oppia Foundation
The Oppia Foundation is a global nonprofit that builds interactive learning tools to provide equitable access to education. Its open-source platform helps students in resource-limited settings learn through guided, adaptive lessons.
As a Content Design Lead, I oversaw the information architecture and UX writing across three product teams while mentoring junior writers from Apr 2023 to Apr 2024.
Cerebral
Cerebral is a telehealth startup focused on expanding access to high-quality mental health care through digital therapy, medication delivery, and clinician partnerships.
​
As Cerebral's founding UX writer, I was responsible for defining how language shaped every aspect of the product experience from Oct 2021 to Apr 2023.
Guides and slide decks
Here are some decks I've put together over the years. The descriptions below will tell you all about 'em.
How to work with UX writers
During my time at Oppia, I put together a guide to help budding UX writers, designers and product managers understand what UX writing is, what it isn't, and how fits into a typical design cycle.
The purpose was to encourage better cross-functional collaboration between teams.